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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Remote Access and Control
Wi-Fi capability allows you to lock or unlock your door from anywhere using the Eufy Security app, providing flexibility and security.
Enhanced Security Features
Includes fingerprint recognition and customizable keypad codes to offer secure, keyless entry options and prevent unauthorized access.
Durable and Stylish Design
The sleek black finish and robust construction are designed to complement various door styles while withstanding environmental wear.
Simple Installation Process
Can be easily installed on most standard doors with minimal tools, making it a convenient upgrade for your home security.
Battery Life and Alerts
Features a long-lasting battery with low-battery alerts to ensure you’re always informed of its status and avoid lockouts.
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