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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
HomeBase 3 Empowers Your Security Devices
BionicMind Empowers Your Security: See the true potential of your security with BionicMind—providing facial recognition that filters alerts, self-learning AI that improves accuracy to 99.9%, and auto-categorized security reports.
Up to 16 TB Expandable Local Storage* (Additional Storage Drive Not Included)
BionicMind™ AI Differentiates Family and Strangers
The power of BionicMind allows you to use all your eufy Security devices together, integrated with the eufy Security app. HomeBase 3 is compatible with most eufy Security devices, and will be compatible with all eufy Security devices
HomeBase 3 Centralize Security Management
Motion-Triggered Alarm: HomeBase 3 wards off unwelcome guests using an integrated 100dB alarm siren which can be triggered by motion from connected eufy Security devices.
Privacy with AES-128 + RSA-1024 Encryption
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