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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
See Them Arrive in Full HD
Get a crisp 1080p-grade view of anyone who approaches your front door. The advanced WDR and 4:3 aspect ratio ensure you get a color-accurate, head-to-toe image every time.
120-Day Front Door Security
The wire-free video doorbell and Wi-Fi chime form a closed, low-power wireless connection allowing for 120 days of flawless front door coverage from a single charge.
No Subscription Required
Designed to protect your home as well as your wallet, eufy security products are one-time purchases that combine security with convenience.
Slim, Sleek, and Easy to Set Up
Installation can be completed in minutes and without the hassle of complicated wiring. The slim design ensures it can fit seamlessly onto any doorframe.
Your Data Securely Stored
Every moment captured is stored locally on the Wi-Fi doorbell chime inside your home via advanced encryption. (Requires micro-SD Card)
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